Information and Systems Manager
Date Posted 12/01/2022
Job Title: Information and Systems Manager
Hours: Part Time
We are looking for an Information and Systems Manager for a new, exciting role at PDT
PDT Solicitors is a friendly, dynamic, technology embracing firm. We talk a lot about the PDT Experience and what is means to work for and with PDT.
We reacted to the challenges of the last couple of years by cultivating this PDT Experience to become stronger, more focused, and more flexible, and our ability and enthusiasm to embrace and celebrate the use of technology has been a factor in our recent success.
As part of this process, we implemented a new Content Management System ‘LEAP’ in April 2021, which has provided us with time saving benefits and automated processes to help deliver a better service to our clients. This improvement in technology has also inspired us as a firm to look at ways to fully utilise the system, improve our bank of precedent documents and templates, improve our enquiry process, develop our management reporting and link with our marketing lists and a new CRM system.
We are looking for a strategic thinker and problem solver to join PDT to help drive our usage of technology, initially for the development of the LEAP system, and then to look at how we can implement further technology to benefit the firm.
You will work alongside the Marketing Director to become the LEAP champion, working with all departments across the business to understand their requirements, bring together ideas, troubleshoot and find solutions, implement new initiatives and ensure consistency of use throughout the firm.
You will find senior management and Partners supportive and enthusiastic about the usage of technology and the benefits it can bring the firm. We are excited about the possibilities of utilising technology going forward and looking for someone who can join us in championing fresh ideas and making technology work the best it can for us all.
The primary focus of this position is to:
Take ownership of the long-term content management system strategy across the organisation;
Work with all departments across the business to understand their requirements from a data and information perspective;
Provide insightful information to senior leaders;
Work with our external support partners to make sure our IT and systems infrastructure is fit for purpose;
Monitor compliance with information security policies and standards;
Assist in developing and updating Standard Operating Procedures and Work Instructions, for operations and maintenance of ICT Systems;
Assist in developing resilience and disaster recovery plans related to existing and new ICT Systems;
Research, analyse and evaluate new technologies and makes recommendations for their deployment;
Provide a source of relevant professional expertise to support management decision making through provision of information and expert advice
Desired Qualifications and Skills
How you approach your work is an important factor we consider when recruiting at PDT. An integral part of this role will involve liaising with people internally and externally, therefore, an ability to build and maintain positive relationships is a must. A high degree of attention to detail, high level of IT skills and the ability to multitask and manage complex projects in a deadline driven environment will also be required.
LEAP experience (advantage but not required. Training will be provided)
Proficient in IT systems terminology
Excellent working knowledge of Office 365 with a high level of competence in Microsoft Word.
Strong data analysis skills – ability to manage data integration and ensure consistent data quality; experience of working with large data sets.
Experience of CRM system management.
Experience of supplier management, undertaking performance evaluations and ensuring that suppliers deliver
What is it like working at PDT Solicitors?
Our staff are our greatest asset. You will be engaged in a supportive, collaborative and inclusive culture, where we are committed to looking after each other and supporting each other in the work we do. Our family atmosphere and close support network will allow you to be bold and brave in your work, develop your skills and thrive in your role.
We will keep you engaged with regular staff activities and events, and will attend regular online company meetings where you can share your successes with your colleagues.
We are based in Horsham, West Sussex. Our newly refurbished, modern offices are within walking distance of Horsham train station that has great connections into London and the south coast. Horsham is a beautiful town, with many shops and café’s, as well as a large park.
If you are looking to progress your career at one of Sussex’s leading Law firms, please apply using the button below.